I/O Device Error

Basically, an I/O device error message means your computer can’t copy files or setup a program from your CD. This can also happen with DVD drives too. The following is an overview of its frequent causes and some solutions.

Check for a Defective Disc

This message can appear if your CD / DVD is dirty. Take out the disc and look for any fingerprints or dirt on the surface. Use a soft cloth and clean it. Wipe from the inner parts to the outer edges. Now insert the disc and try again.

Check for a Defective Drive

Sometimes the problem could be the drive itself. Normally Windows won’t load the drive if it’s defective. Just to be sure, get some other CDs and DVDs you know are working. If the I/O device error message appears again, then the drive may need cleaning or repair. You can also try the CD on another computer. If it works, then the problem may be the drive.

Incorrect Transfer Mode

Another possible reason is that the removable drive doesn’t recognize the copy / transfer method the OS is using. You might need to alter the IDE properties.

Click the Start button and open My Computer. Select “Manage” and choose Device Manager from the selection. Look for the CD or DVD drive in the ATA/ATAPI list. Click the plus sign if needed to expand the selection.

Select the drive (this will be device 1) and choose properties. Go to “Advanced Settings” and choose “Transfer Mode”. Choose “PIO Only”. Click OK and return to the main screen. Reboot the system.

If that doesn’t get rid of the I/O device error message, go back to the drive properties. Choose “DMA if available” for device 1. For device 0 choose “PIO Only”. Close all the windows. Return to the main screen and reboot the computer. It should work now.

Check for Loose Cables

Turn off the PC. Look at the wirings and connections of the hard disk and the CD. Remove both and reconnect them. Open the PC and try copying the files again.

Incompatible / Upgrade CD Drivers

Go to the CD manufacturer’s website. Download the latest drivers. If the CD drivers are old, the operating system may not recognize it. Downloading the latest versions may help resolve the problem. After downloading, restart the computer. Try transferring the files and see if the I/O device error disappears.

Download Updates for the OS

Windows and other operating systems are always releasing updates. Downloading these files are necessary. The reason is it helps deal with problems like incompatibility. It’s possible that the error messages are due to this.

You can also go online. You can head to the Windows website and read the troubleshooting guide. Look for any specific problems involving the CD / DVD drive that you’re using. Check if there are any troubleshooting solutions being offered.

You can also go to the CD / DVD website. Before downloading the drivers, look for any facts about conflicts with the OS or any software that might be in your system.

There are many reasons why the I/O device error may appear suddenly. But there are ways to resolve them. By trying some of these, you’ll likely overcome this problem.